1. Introduction

These Terms and Conditions (the “Terms”) set out the rules that apply when you visit, book with, dine at, or otherwise interact with Cesstria, including our gastropub and bistro, poker salon and gaming room, special event spaces, and the informational website available at https://cesstria.com (collectively, the “Services”).

By entering our venue, making a reservation, participating in poker or gaming activities, attending events, or using any form on this website (for example the contact form under Contact Us), you confirm that you have read, understood, and agree to be legally bound by these Terms and any policies expressly referenced here, including our Privacy Policy and Cookie Policy.

If you do not agree with these Terms, you should refrain from visiting the venue, participating in poker or gaming activities, placing bookings, or using this website.

2. Venue Access

2.1 Age restrictions

Cesstria welcomes a broad dining audience in the bistro, but our poker salon and gaming room are strictly for guests who meet the applicable legal age requirements under Czech law. Where required, we may implement a minimum age for specific areas or events. You agree to comply with any age restrictions communicated on-site or through our staff.

We reserve the right to request valid government-issued photo identification at any time and to deny entry or continued presence to guests who cannot prove they meet the relevant age threshold or who attempt to misrepresent their age.

2.2 Entry and identification

Entry to the venue is always at Cesstria’s discretion. For certain poker nights, private functions, or busy periods, we may operate a guest list, reservation-only system, or limited capacity access. You agree to follow any instructions from staff regarding entry, queuing, seating, and movement within the venue.

For security, regulatory, and operational reasons, we may:

• Conduct visual bag checks or request that large items be left in a designated area.
• Refuse entry to anyone who appears intoxicated, disruptive, abusive, or otherwise unsafe to themselves or others.
• Request that you leave the venue if you breach these Terms or any posted house rules.

2.3 Guest conduct

While on the premises you agree to:

• Treat staff and fellow guests with courtesy and respect.
• Refrain from any violent, abusive, discriminatory, or harassing behaviour.
• Comply with all applicable laws and regulations, including those related to alcohol consumption and responsible play.
• Follow all instructions from staff regarding poker and gaming rules, table limits, and etiquette.

We may remove or bar any guest who fails to comply with these expectations without obligation to provide a refund for bookings, deposits, or purchased items.

3. Service Usage Guidelines

3.1 Table bookings and dining

You may request table reservations for our bistro and bar via phone, in person, or through channels indicated on our Contact Us page. Some reservations, especially during peak periods or for larger groups, may require a deposit or pre-authorisation as described in the Payments and Cancellations section below.

We aim to honour all confirmed reservations; however, seating times and table allocations may be adjusted on the day to accommodate operational realities. If you arrive late, we may shorten the reserved time slot or release the table after a reasonable grace period.

3.2 Private spaces and special event bookings

Cesstria offers private and semi-private spaces for special events, corporate gatherings, or poker-themed evenings, which are managed under our Special Event Bookings framework. When you submit an enquiry or confirm a booking for such events, additional terms may apply, including minimum spends, menu selection deadlines, and specific cancellation windows. These will be communicated in writing where relevant and form part of your agreement with us.

3.3 Poker salon and gaming participation

Our Poker Salon Guide outlines house rules, typical formats, and etiquette expectations for poker nights and other gaming events. By sitting at a table or registering for any poker or gaming activity, you agree to follow these house rules and any instructions from our floor staff or dealers.

Cesstria reserves the right to:

• Determine the structure, blinds, and limits of games.
• Refuse a seat or remove a player from a table in the interest of fairness, security, or responsible play.
• Adjust or cancel games or tournaments due to insufficient participation, operational constraints, or other reasonable circumstances.

All poker and gaming activities are conducted exclusively on-site. We do not provide any form of remote, online, or app-based gambling.

4. Membership and Loyalty Program

From time to time, Cesstria may operate a membership or loyalty program (the “Program”) offering benefits such as priority seating, invitations to exclusive poker nights, or rewards on food and drink purchases.

4.1 Enrolment

Where available, you may enrol in the Program by providing accurate and current contact information as requested by our staff or via designated forms, including any online application that may be linked from the Editorial or Contact Us pages. Participation is voluntary and subject to acceptance by Cesstria.

4.2 Benefits and changes

Program benefits, earning rules, and redemption mechanics are determined solely by Cesstria and may be updated or discontinued at any time. We will endeavour to communicate significant changes via in-venue notices or website updates, but we are not obliged to maintain any particular benefit indefinitely.

4.3 Cancellation and termination

You may request to cancel your membership at any time using the channels listed under Contact for Legal Queries. Cesstria may suspend or terminate your membership, with or without notice, if you breach these Terms, misuse Program benefits, or engage in behaviour that is abusive, fraudulent, or otherwise harmful to the venue, its staff, or its guests.

5. Payments and Cancellations

5.1 Accepted payment methods

Cesstria accepts commonly used payment methods within the Czech Republic, which may include cash, major debit and credit cards, and other locally appropriate solutions. The specific methods accepted on any given day may vary and are displayed at the point of sale. We do not accept payment in cryptocurrencies or through unapproved third-party wallets.

5.2 Deposits and pre-authorisations

For larger group bookings, private hire, or special poker events, Cesstria may require a deposit or card pre-authorisation. The amount, due date, and any conditions for refundability will be communicated to you at the time of booking and confirmed in writing where appropriate. Failure to pay or maintain a required deposit may lead to automatic cancellation of your booking.

5.3 Cancellations and no-shows

If you need to cancel or amend a booking, please contact us as early as possible using the details on our Contact Us page. Our ability to refund deposits or reschedule reservations depends on the notice provided and the nature of the booking.

We may treat late arrivals or non-attendance as a no-show and, where stated in advance, retain part or all of the deposit to cover costs incurred and lost opportunities. Separate cancellation terms may apply for large events or exclusive hire and will be communicated at the time of booking.

6. Privacy Notice

Cesstria is committed to handling your personal data responsibly and in accordance with applicable data protection laws. This section summarises our approach; detailed information is provided in our Privacy Policy.

6.1 Information we collect

We may collect personal information when you:

• Make a reservation or booking (in person, by phone, or online).
• Participate in poker nights, tournaments, or other gaming events where registration is required.
• Sign up for newsletters, membership, or loyalty programs.
• Contact us via forms or details provided on the Contact Us page.

6.2 How we use your information

We use your data to manage bookings, respond to enquiries, administer membership or loyalty programs, coordinate events, and improve our Services. We may also send you relevant updates about Cesstria, such as menu highlights, special poker nights, or event news, where permitted by law and, where required, with your consent.

6.3 Data protection and retention

We implement appropriate technical and organisational measures to help protect your information against unauthorised access, alteration, disclosure, or loss. We retain information only for as long as necessary for the purposes for which it was collected or as required by applicable laws and regulations.

For more detail on your rights and our data handling practices, please review our full Privacy Policy and Cookie Policy.

7. Intellectual Property

Unless otherwise indicated, all content and materials available on this website and in Cesstria’s marketing channels — including text, layouts, graphics, photographs, illustrations, logos, menu descriptions, and brand elements (collectively, “Content”) — are owned or validly licensed by Cesstria and protected by applicable intellectual property laws.

7.1 Permitted use

You may access and view the Content for your personal, non-commercial use in connection with planning a visit, learning about our Food & Drinks Menu, reviewing our Poker Salon Guide, or considering Special Event Bookings. Any other use, including copying, reproducing, modifying, distributing, or publishing Content without our prior written consent, is prohibited.

7.2 Trademarks and branding

The Cesstria name, logos, and distinctive visual identity associated with our Eco-Bistro and rustic Czech cafe concept are protected. You may not use any Cesstria marks or trade dress in a way that could cause confusion, imply endorsement, or damage our reputation, without our prior written permission.

8. Liability Disclaimer

8.1 Personal belongings

While we endeavour to create a safe and welcoming environment, guests remain responsible for their own personal belongings. Cesstria is not liable for loss, theft, or damage to items brought into or left at the venue, except where such loss cannot be excluded under applicable law.

8.2 Injuries and incidents

Cesstria takes reasonable steps to maintain the venue in a safe condition. However, by entering the premises, you acknowledge that certain inherent risks may exist in any hospitality and gaming environment. To the fullest extent permitted by law, Cesstria is not responsible for injuries, accidents, or health issues that arise from your own actions, negligence, or failure to follow staff instructions or posted notices.

8.3 Service interruptions and changes

We may temporarily or permanently modify the availability of services, including kitchen offerings, poker formats, or event schedules, due to operational needs, regulatory requirements, or events beyond our reasonable control. While we aim to provide accurate information on this website, we do not guarantee that all details, such as menus, schedules, or promotions, will always be up to date.

Nothing in these Terms is intended to exclude or limit any liability that cannot be excluded or limited under applicable law.

9. Amendments to Terms

Cesstria may update or amend these Terms from time to time to reflect changes in our Services, operational practices, or legal obligations. The most current version will always be available on this page at https://cesstria.com/terms-and-conditions/.

When changes are material, we will take reasonable steps to draw attention to them, such as updating the “last updated” date on this page, displaying notices within the venue, or referencing the change in relevant communications.

Your continued use of the venue or our Services after any modification to these Terms constitutes acceptance of the updated version.

10. Contact for Legal Queries

If you have any questions, concerns, or requests regarding these Terms and Conditions, or if you wish to exercise rights described in our privacy documentation, you can reach us using the channels provided on our Contact Us page.

When contacting us about a legal or policy-related matter, please:

• Provide sufficient detail to help us identify the issue or booking in question.
• Indicate that your enquiry relates specifically to the “Terms and Conditions”.
• Refrain from including sensitive information beyond what is necessary for us to respond.

We will review and respond to your query within a reasonable timeframe, taking into account the nature and complexity of your request.